Question 1

Do I need a referral?

Accepted Answer

No, you do not need a referral to see a private GP.

Question 2

Do I need to provide my NHS records and/or medical history?

Accepted Answer

Your medical history is important. You can usually access your NHS records through the NHS app, or by asking your NHS GP.  If you are unable to provide your NHS records, we will discuss your history with you and make detailed notes in our records.

Question 3

Do I need to de-register from my NHS GP?

Accepted Answer

Seeing one of our doctors does NOT affect your registration at your NHS practice. We recommend that patients maintain their registration with NHS services.  With your consent, we can share your consultation notes with your NHS GP.

Question 4

Do I need to move all my GP care to you?

Accepted Answer

No. You do not need to move all your GP care to us, and you do not need to leave your NHS GP. You can book a private appointment whenever you need one, whether for a one-off issue or ongoing care, and you can also continue to see other GPs. Just ask us, and we can share your consultations notes with your other GP(s).

Question 5

Do I need to be a member to access your private GP services?

Accepted Answer

No, all our services are also available on a pay-as-you-go basis.  Our membership scheme provides the peace of mind that you can have consultations with a doctor, either in our Henley-on-Thames or Reading clinic  or via telephone/video, as often as required without incurring a consultation fee.  Members are also not charged for the writing of repeat prescriptions.

Question 6

Do you provide a walk in or emergency service?

Accepted Answer

No, we do not provide a walk in appointment service. Please book online or call the practice to book.
We do not provide a service for medical emergencies. If you think you have a medical emergency please dial NHS urgent services on 111 or 999 as appropriate, or visit your local Accident and Emergency Department.

Question 7

What is a private prescription and why can’t I have an NHS prescription?

Accepted Answer

The difference between a private prescription and an NHS prescription is how the pharmacy will charge you. With an NHS prescription,  you pay a standard NHS prescription fee, regardless of the medication. With a private prescription, you pay the cost of the medication and the price will vary by medication.  As pharmacists choose the price to charge, the price of a medication can vary from one pharmacy to the next.
As a private GP service, we can only write private prescriptions.  This means you will need to pay for the medication.

Question 8

Do I need to live in Henley or Reading to use your private GP services?

Accepted Answer

We see patients from Reading, Henley-on-Thames, and surrounding villages including Caversham, Sonning, Wargrave, Twyford, Woodley, Winnersh, Nettlebed, Frieth, Marlow, and other nearby areas.  We do not have a catchment area - patients from all across Oxfordshire, Berkshire and Buckinghamshire are welcome to use our private GP services.

Question 9

How quickly can I get a private GP appointment?

Accepted Answer

We aim to offer prompt appointments, often on the same day or next day. You can usually choose a time that suits you across our Reading and Henley clinics. If you cannot see a suitable time, do give us a call as we may be able to flex the schedule to accommodate you.

Question 10

Do your GPs see children as well as adults?

Accepted Answer

Yes. We provide private GP appointments for babies, children, teenagers and adults at our clinics in Henley-on-Thames and Reading. We offer care for the whole family, with fast access and continuity of care.

Private GP clinic in Henley-on-Thames and Woodley (Reading)

Frequently Asked Questions