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Frequently Asked Questions

  • Should I be registered with an NHS GP?
    Seeing one of our doctors does NOT affect your registration at your NHS practice. We recommend that patients maintain their registration with NHS services. With your consent, we will share your consultation notes with your NHS GP.
  • Do I need a referral?
    No, you do not need a referral to see a private GP.
  • Do I need to provide my NHS records and/or medical history?
    Your medical history is important. You can usually access your NHS records through the NHS app, or by asking your NHS GP. If you are unable to provide your NHS records, we will discuss your history with you and make detailed notes in our records.
  • Do I need to register or be a member?
    No, all our services are also available on a pay-as-you-go basis. Membership entitles you to free doctor consultations, free referral letters and free prescriptions.
  • Do you provide a walk in or emergency service?
    No, we do not provide a walk in appointment service. Please book online or call the practice to book. We do not provide a service for medical emergencies. If you think you have a medical emergency please dial NHS urgent services on 111 or 999 as appropriate, or visit your local Accident and Emergency Department.
  • What is a private prescription and why can’t I have an NHS prescription?
    The difference between a private prescription and an NHS prescription is how the pharmacy will charge you. With an NHS prescription, you will pay a standard prescription charge of £9.65 and no further cost for the medication. With a private prescription, you will pay the cost of the medication. Prices for medication can vary from one pharmacy to the next. As a private GP service, we can only write private prescriptions. This means you will need to pay for the medication.
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